(*) Made-to-Order Policy

All our products are Made-to-Order with the exception of those marked as in-stock. By purchasing our Made-to-Order product, you acknowledge that the item is not currently in stock and will be produced especially for you.

Unless otherwise noted, the estimated production and delivery time is 2–3 weeks.

Your payment will be processed at checkout to secure your order in our production queue.

Made-to-Order products are non-refundable once production has started, but you may contact us within 24 hours of placing the order to request a cancellation.

If your order includes both in-stock and pre-order items, the entire order may be held until all items are ready to ship.

If you have any questions or need updates on your pre-order, feel free to contact us at info@monade.design.

Thank you for your patience and support for made-to-order craftsmanship.